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Incredible CRISIS! Again!

7 October 2014

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 October 7, 2014
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Do you have unrealistic deadlines at work?

Are you there past 5pm every day, along with most other people?

Do you feel like it’s never going to get done?

Is your work a series of crises, one after another?

Is it, “how are we going to make payroll?” or

“We’re losing two big government grants, oh no!” or

“The event is next week Arrrggggh!”  or

“It’s October and we haven’t started our appeal letter yet!”?

Recently I was reading a book by Diane Fassel called “Working Ourselves to Death” And saw myself in there.

I’m not going to assume you’re like me.

But if you routinely work over 40 hours a week, this book might resonate with you too.

The author, Diane Fassel, writes, “I recently encountered a book that advocated crisis as a management principle. The author reflected on the fact that, in crisis, people put aside their usual animosities. They pull together, they are selfless, and they expend extra effort. They also get a high from getting through the experience. His book counsels managers to develop the conditions under which people are responding with extraordinary dedication.

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They call it peak performance. I call it prescription for burnout.

Any stress expert can tell us that when the adrenals are constantly producing adrenaline, they eventually give out. When the adrenals give out, you give out. Meeting crisis after crisis exhausts the adrenals.

Now, people might say, “Well if you’re stressed that’s YOUR fault and YOU have to deal with it” but they fail to take into account the management and workaholic corporate culture. A large amount of stress comes from management policy, style and climate -all of which are heavily laden with crisis.

Is your whole organization actually workaholic?

Well, let’s see.

Is fundraising revenue more important than your health? That’s money addiction.

Obsessing about the bottom line of the financial statement and putting fundraising before people all contribute to the addictive nature of the organization. Diane Fassel writes,

Almost all workaholic organizations are into some form of denial. Their denial takes the form of

  • Boasting about productivity, while remaining silent about the effects on people.
  • Altering financial data so it does not look as bad as it is.
  • Dishonesty about the results of their programs and their place in relation to their competitors.

 

Like the individual work addict, who struggles with self-esteem, the organization can have trouble seeing itself honestly. These organizations exaggerate their successes and brood over failures. Workaholic organizations are judgmental about themselves.

They overreact to changes, seeing each one as a crisis, not an opportunity. They frequently look for others to blame rather than take responsibility within.

Workaholic organizations are punishing organizations, and it is dangerous for individuals to own up to mistakes. Consequently, everyone is shifting blame to someone else.

Workaholic organizations never relax. They resist stepping back to evaluate or reconsider a direction. They feel driven.

They are frequently in crisis mode. In fact crisis is a way of life in these nonprofits. Crises are used to suspend the usual rules and get extra effort out of people. Initially, the crises are sporadic. As the nonprofit sinks further into its work addiction, crises are part and parcel of the usual operation procedure. people begin to define the crisis mentality as normal and as “just the way it is around here”

The workaholic pace controls workers, the unrealistic deadlines control quality, and fatigue eventually controls the final output.

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Diane Fassel continues:

“Overall Workaholic organizations need workaholics to survival and conversely, employees must become workaholic to survive in these companies. For the new breed of nonprofit workers, the nonprofit is the new church and workaholism is the religion.

Usually, people who begin their recovery from workaholism cannot remain at the workaholic organization. They need all the support they can get. Organizations too can recover, and they owe it to their mission, their employees, and their donors to do their part in recognizing their part in this problem and doing something about it. -Pg 106″

So if you get yelled at for making mistakes,

If your job is seriously stressing you out

If your coworkers or boss make fun of you for leaving at 5pm,

You might be in a workaholic organization.

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Stay tuned for the next post where we talk about what to do about Workaholism!

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