Your nonprofit can advertise with Google Adwords. Why would you want Yahoo Search Engine marketing? Well, the story goes, because some people still use Yahoo to search. Then again, if you’re unhappy with the service you were getting, as I was, and they were automatically taking money out of your account, like bloodsuckers, then it may be time to say goodbye to Yahoo Search Engine Marketing.

In a nutshell, if you are buying advertising for your website via yahoo search engine marketing, and you can’t seem to find how to DELETE your account anywhere, here’s your answer.

Account Cancellation and Charge Inquiries

To ask questions about a charge on your account or to cancel your Yahoo! Search Marketing account, the best way to reach us is by accessing the Customer Support link in the upper right corner of your Yahoo! Search Marketing account or via e-mail at feedback-ysm@yahoo-inc.com:

Upon your written cancellation request, any unused, pre-paid amount left on your account after cancellation will be refunded to the credit card or PayPal account that was used for payment. Credits are refunded to your credit card or PayPal account within three to five business days.

Account cancellation is processed at the time of your inquiry; however, your final refund credit may reflect charges for additional clicks occurring between the initial request for cancellation and time for processing your cancellation.

Customer Solutions – (866) 924-6676
Hours of operation (all times are Pacific):
Monday – Friday: 6am – 6pm
Saturday: Closed
Sunday: Closed

It’s true, they really do close your account. After many run arounds in customer service, I was able to find this information and delete my account.

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